This position is to be filled within the International Civil Servants Associations (ICSMA), for its entity La Mutuelle, based in Geneva, Switzerland. The incumbent reports to the Executive Secretary.

Under the general supervision of the Executive Secretary, the incumbent is responsible for the following tasks: A. The incumbent is responsible for the entire loan portfolio and oversees all loan-related processes, including: 1. LOAN REVIEW AND APPROVAL a) Verification of the application of and compliance with the rules and procedures in force by the administrative agents; b) Verifying the data provided by members on loan applications, the validity and relevance of submitted for review, and the history of loan applications. If necessary, request additional ; c) Verification of members' financial situation and indebtedness. If necessary, the incumbent must contact the applicant to request more information and supporting on his/her personal financial situation and his/her contractual situation in order to determine the risk associated with the loan application; d) Checking and preparing loan applications to be referred to the Executive Secretary and/or the Credit Committee for approval, and finalizing them (writing letters relating to the decision taken by the Credit Committee); e) Monitoring and processing loans not repaid by members (due to disability, death, separation, unpaid leave, etc.) and deciding on the action to be taken to recover the sums due, in cooperation with the Executive Secretary; f) Approving ordinary loan applications; g) Approving housing loan applications in the absence of the Executive Secretary, h) Sending the results of the loan applications to the applicants, receiving the loan signed by them and submitting them to the cashiers for payment. 2. MONTHLY REPAYMENT PROCESS In collaboration with the Administrative Officers, the incumbent carries out and supervises the processes for the monthly repayment of loans and the payment of funds into members' deposit accounts, carried out by the affiliated organizations. This includes: a) Drawing up monthly lists and tables, for the attention of the affiliated organizations, relating to loan repayments, savings, sums owed by members and by organization; b) Reviewing the relevance of relating to loans and issued to members, such as contracts, amortization tables and loan statements; c) Checking and managing the consistency between the amounts received from affiliated organizations and the amounts requested; d) Dealing with any discrepancies, such as changes in interest rates, separation of the organization, failure to repay a loan, changes in loan conditions, etc; e) Liaising with the various Finance and Human Resources departments, with loan insurers and with debt collection agencies; f) Verification of processes carried out by administrative staff. 3. OTHER DUTIES The incumbent: a) Is responsible for writing and updating operational procedures relating to loans; b) Receives borrowing members experiencing financial difficulties in order to study their situation and find improvements or refinancing proposals; c) Receives complaints and appeals from borrowing members; d) Takes part in the Investment Committee and works with the Investment Officer to review portfolios with the banks, make investment proposals, review the investment policy and strategy and meet with the banks. Replaces the Investment Officer in case of absence; e) Participates in the analysis and resolution of administrative, operational and organizational problems; f) Assists the Executive Secretary in the performance of his/her duties and replaces him/her if necessary; g) Is responsible for managing the holiday schedule of the Secretariat staff; h) Shall ensure that a healthy working environment is maintained.