a. Organizational Setting
The post is located in the Madrid Operations Team 5, Madrid Operations Service, Madrid Operations Division of the Madrid Registry. The Madrid Operations Division is responsible for receiving, processing and registering international trademark applications and associated transactions. The Madrid Operations Team 5 specializes in providing personalized support to large clients, guiding them in the administration of their trademark portfolios.

b. Purpose Statement
The incumbent is responsible for managing the work and staff of the Team, ensuring timely, accurate and quality functional support to users of the Madrid System on issues related to the registration and management of international trademarks.

c. Reporting Lines
The incumbent works under the supervision of the Head of the Madrid Operations Service.