The post is located in the Information and Communication Technology Department (ICTD) of the Administration, Finance and Management Sector.

The Information and Communication Technology Department (ICTD) is responsible for the digital, data, and technology transformation of the Organization, with a focus on service quality, efficiency, security, and sustainability. To support the achievement of WIPO’s vision, the Department is leading the development and execution of the Organization’s Infotech strategy, which aims at enabling our internal and external customers’ success through Infotech excellence.

The Department provides its customers with shared Infotech services such as program & project management, enterprise architecture, data management, digital workplace, solution hosting, and software development & maintenance of various critical systems, including Enterprise Solutions, Hague, Madrid, Patent Cooperation Treaty (PCT) Information Systems.

The Enterprise Solutions Division (ESD) hosts the portfolio of ERP applications (known as “AIMS”) which provides the backbone for Procurement, Travel & Meetings, Human Resources, Finance, Program Performance and Budget, Risk Management, Conference Management, and Customer Relationship Management as the main digital platform supporting these processes with over 1,300 internal users and a vast community of external customers. Additional applications beyond those listed may also be included in the portfolio in the course of time.

The Division is responsible for the delivery of the AIMS transformation 2.0 project, a business-driven initiative which focuses on the transformation of the core ERP capabilities (Finance, Procurement, Human Resources Management and Payroll, Travel & Meetings) including integration capabilities with business systems (PCT, Madrid, Hague, AMC, etc.) and satellite capabilities such as the SaaS result-based planning system WePerform.