Org. Setting and Reporting

The post is located in the Division of Administration, Registry Section of the International Residual Mechanism for Criminal Tribunals (IRMCT), The Hague Branch. The incumbent will report directly to the Chief Administrative Officer.

Responsibilities

• Leads and manages the information technology support section to deliver appropriate ICT applications, infrastructure and services in support of the Mechanism’s mandate. • Leads the process of establishing and implementing the Mechanism’s ICT strategy. • Plans and directs major systems projects of significant importance to the institution tracking progress against plan, requirements, quality measures, standard processes; liaises with clients during all phases of development and implementation. • Provides expert advice on complex systems analysis and design; identifies the need for new systems (or modifications to existing systems) or respond to requests from users; develops plans for feasibility assessment, requirements specification, design, development and implementation, including project plans, schedules, time and cost estimates, metrics and performance measures. • Manages procurement of ICT systems and services, both directly and in terms of team oversight, including conducting needs assessments and benchmarks, preparing bid and arranging contracts; supervises, coordinates and negotiates the services required to enable the management and operation of interdependent information systems. • In conjunction with OICT, develops, implements and monitors information standards and guidelines, including testing paradigms. • Keeps abreast of developments in the field; ensures the development of and adherence to governance practices, technical standards, standard operating procedures and practices to ensure a stable systems environment and effective delivery of services, including through coordination with the Office of Information and Communications Technology. • Participates in planning and preparation of the budget, work program and spending plan. • Performs other duties as may be assigned.

Competencies

• Professionalism: Demonstrated successful management of organizational ICT, at both the strategic and operational levels. Experience in systems design, and development, management, implementation and maintenance of complex institutional information systems. conceptual and strategic analytical capacity to understand information system and business operational issues. Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. Takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work. • Communication: Speaks and writes clearly and effectively; listens to others, correctly interprets messages from others and responds appropriately; asks questions to clarify, and exhibits interest in having two-way communication; tailors language, tone, style and format to match audience; demonstrates openness in sharing information and keeping people informed. • Client Orientation: Considers all those to whom services are provided to be “clients” and seeks to see things from clients’ point of view; establishes and maintains productive partnerships with clients by gaining their trust and respect; identifies clients’ needs and matches them to appropriate solutions; monitors ongoing developments inside and outside the clients’ environment to keep informed and anticipate problems; keeps clients informed of progress or setbacks in projects; meets timeline for delivery of products or services to client. Managerial Competencies: • Vision: Identifies strategic issues, opportunities and risks; clearly communicates links between the Organisations’ strategy and the work units’ goals; generates and communicates broad and compelling organisational direction, inspiring others to pursue that same direction; conveys enthusiasm about future possibilities. • Judgement/Decision-making: Identifies the key issues in a complex situation, and comes to the heart of the problem quickly; gathers relevant information before making a decision; considers positive and negative impacts of decisions prior to making them; takes decisions with an eye to the impact on others and on the Organisation; proposes a course of action or makes a recommendation based on all available information; checks assumptions against facts; determines that the actions proposed will satisfy the expressed and underlying needs for the decision; makes tough decisions when necessary.

Education

Advanced university degree (Master’s degree or equivalent) in computer science, information systems, mathematics, statistics or related field. A first level university degree in combination with two (2) additional years of qualifying experience may be accepted in lieu of an advanced university degree.

Job - Specific Qualification
Not available.

Work Experience

A minimum of seven (7) years of progressively responsible professional experience in Information and Telecommunications Systems or related area is required. Experience in the strategic global planning and design or highly-complex information and telecommunications networks and systems or related area is required. Proven track record of managing and delivering highly complex projects and experience in integrating large-scale Information and Telecommunications Systems or related area is required. Experience with UN International Criminal Tribunals is desirable.

Languages

English and French are the working languages of the Mechanism. For the post advertised, fluency in English is required. NOTE: ''Fluency'' equals a rating of ''fluent'' in all four areas (read, write, speak, understand) and ''Knowledge of'' equals a rating of ''confident'' in two of the four areas.