Org. Setting and Reporting

This post is located in the Department of Peace Operations (DPO), Policy, Evaluation and Training Division (PETD), Integrated Training Service (ITS). The Chief Training Officer reports to the Chief of ITS.

Responsibilities

Within delegated authority the Chief Training Officer will be responsible for the following: • Support the Chief ITS in ensuring coordination and harmonization among all forms of peacekeeping training within the Secretariat and missions. • Lead a team of civilian, military and police training experts engaged in training needs assessment, design, development, delivery and monitoring and evaluation of peacekeeping training in close coordination and cooperation with missions and other Headquarters entities. • Oversee the effective management of training needs identification, development, delivery, and evaluation for all forms of peacekeeping training in line with policy guidelines on peacekeeping training for all United Nations personnel. • Coordinate the preparation and review of annual training plans by missions and ITS. Coordinate the content and delivery of programmes, courses, and training modules within the overall peacekeeping training architecture and approved priorities. • Develop, maintain, promulgate, and monitor the implementation of peacekeeping training policy and standards, ensuring their compatibility with Organization-wide training standards. • Provide policy advice to the Chief of ITS on conceptual strategy development, and on management of the implementation of overall strategies, policies and procedures with respect to peacekeeping training. • Provide technical training guidance, advice, and oversight with respect to job-specific and technical training activities under the responsibility of DPO and DOS. • Develop partnerships with, and manage outreach activities to Member States, national and regional training institutions, United Nations system partner organizations, and external non-governmental organizations and institutions of learning and research. • Coordinate activities related to DPO/DOS-wide budget and funding for peacekeeping training, including provision of guidance to programme/project managers for budget preparation and projections, and to peacekeeping missions on budgeting for training. Coordinate and monitor training budgets of DPO/DOS. • Support fundraising and liaison with donor Governments and organizations for extra-budgetary support for specific activities. • Plan and oversee the management of activities undertaken by the assigned Team. Manage, supervise and carry out the work programme of the Team, ensuring that the work programmes and programmed activities are carried out in a timely fashion and coordinate the diverse projects in the Team. • Represent ITS and DPO-DOS at departmental and inter-agency bodies dealing with training issues as required. • Deputize for the Chief of ITS as required. • Undertake other duties and special assignments as requested by the Chief of ITS.

Competencies

Professionalism: Knowledge of United Nations peacekeeping operations, including integrated missions. Demonstrated in-depth knowledge of design, development, delivery and management of training peacekeeping. Ability to conduct independent research and analysis, identify issues, formulate concepts and options and make conclusions and recommendations. Proven skills in management of human and financial resources. Demonstrates accountability and takes responsibility and displays initiative. Ability to coordinate and liaise with a variety of interlocutors. Ability to produce high quality work with limited supervision and in unfamiliar environments. Knowledge of information and communications technology and its application to the delivery, tracking and evaluation of training. Provides leadership and takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work; demonstrates knowledge of strategies and commitment to the goal of gender balance in staffing. Planning and organizing: Develops clear goals that are consistent with agreed strategies. Identifies priority activities and assignments; adjusts priorities as required. Allocates appropriate amount of time and resources for completing work. Foresees risks and allows for contingencies when planning. Monitors and adjusts plans and actions as necessary. Uses time efficiently. Client orientation: Considers all those to whom services are provided to be “clients” and seeks to see things from clients’ point of view. Establishes and maintains productive partnerships with clients by gaining their trust and respect. Identifies clients’ needs and matches them to appropriate solutions. Monitors ongoing developments inside and outside the clients’ environment to keep informed and anticipate problems. Keeps clients informed of progress or setbacks in projects. Meets timeline for delivery of products or services to client. Leadership: Serves as a role model that other people want to follow. Empowers others to translate vision into results. Is proactive in developing strategies to accomplish objectives. Establishes and maintains relationships with a broad range of people to understand needs and gain support. Anticipates and resolves conflicts by pursuing mutually agreeable solutions. Drives for change and improvement; does not accept the status quo. Shows the courage to take unpopular stands. Provides leadership and takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work; demonstrates knowledge of strategies and commitment to the goal of gender balance in staffing. Leadership: Serves as a role model that other people want to follow. Empowers others to translate vision into results. Is proactive in developing strategies to accomplish objectives. Establishes and maintains relationships with a broad range of people to understand needs and gain support. Anticipates and resolves conflicts by pursuing mutually agreeable solutions. Drives for change and improvement; does not accept the status quo. Shows the courage to take unpopular stands Managing performance: Delegates the appropriate responsibility, accountability and decision-making authority. Makes sure that roles, responsibilities and reporting lines are clear to each staff member. Accurately judges the amount of time and resources needed to accomplish a task and matches task to skills. Monitors progress against milestones and deadlines. Regularly discusses performance and provides feedback and coaching to staff. Encourages risk-taking and supports creativity and initiative. Actively supports the development and career aspirations of staff. Appraises performance fairly.

Education

An advanced university degree (Master’s or equivalent) in human resources management, public or business administration or related fields is required. A first-level degree (Bachelor’s degree or equivalent) with a relevant combination of academic qualifications and extensive experience in training development, programme/project management may be accepted in lieu of an advanced university degree. Successful completion of both degree and non-degree programs in data analytics, business analytics or data science programs is an advantage.

Job - Specific Qualification
Not available.

Work Experience

A minimum of ten years of progressively responsible experience in human resource management and training, preferably within the United Nations Common system is required. A minimum of three years of direct experience in the development of training delivery and/or development is required. At least one year of experience in a peacekeeping or special political mission is required. Experience in development of training standards and guidance is required. Experience in working with a mixed team of civilian and uniformed personnel is required.

Languages

English and French are the working languages of the United Nations Secretariat. For this job opening, English is required. French is desirable. The table below shows the minimum required level for each skill in these languages, according to the UN Language Framework (please consult https://languages.un.org for details).